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Chapter 11: Pressure

  • The way to go fast, and to keep the deadlines at bay, is to stay clean. Professionals do not succumb to the temptation to create a mess in order to move quickly. Professionals realize that β€œquick and dirty” is an oxymoron. Dirty always means slow!

  • You know what you believe by observing yourself in a crisis. If in a crisis you follow your disciplines, then you truly believe in those disciplines. On the other hand, if you change your behavior in a crisis, then you don’t truly believe in your normal behavior.

  • Let your team and your superiors know that you are in trouble. Tell them your best plans for getting out of trouble. Ask them for their input and guidance. Avoid creating surprises. Nothing makes people more angry and less rational than surprises. Surprises multiply the pressure by ten.

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